At Skydro Home Furnishing, we value our customers and strive to provide only the best in quality and service. Please read our policy carefully before making a purchase.

🛑 Order Cancellation

• Orders can be cancelled within 10 minutes of placing them.

• Once this time window has passed, orders are processed and cannot be cancelled.

• To cancel an order, please contact us immediately via email or phone with your Order ID.

♻️ Exchange Policy

• Products can only be exchanged if they are defective, damaged, or destroyed during transit.

• Exchange requests must be raised within 24 hours of delivery by sharing clear photos/videos of the defective product.

• Replacement will be arranged for the same item. If unavailable, a suitable alternative or store credit may be offered.

💰 Refund Policy

• Refunds are applicable only if:

  1. The product is defective/damaged and cannot be replaced.

  2. The wrong product has been delivered.

• Refunds will be processed to your original payment method within 7–10 business days after approval.

• Please note: Shipping charges are non-refundable.

🚚 Non-Returnable Items

• Products that are used, washed, or tampered with after delivery are not eligible for return, exchange, or refund.

• Customized or special-order products are also non-returnable.

📩 How to Request Cancellation/Exchange/Refund

• Email us at: [your email ID]

• Contact Number: [your phone number]

• Please mention your Order ID, issue details, and photos/videos of the product (if applicable).